01
Account access
The approved policy should state who may access an account and how clients are expected to safeguard credentials and verification methods.
02
Instructions and information
The approved policy should specify the requirements for complete and accurate account or payment instructions, including any supporting information SACHEL may request.
03
Restricted use
The approved policy should define prohibited conduct, including unauthorised access, fraudulent use, and interference with the portal or its operation.
04
Security concerns
The approved policy should explain how to report suspected misuse, compromised credentials, or other concerns affecting account security.