01
Eligibility and account access
Approved terms should explain application requirements, verification, account activation, and the conditions that apply to access and continued service.
02
Services and instructions
Approved terms should define the services available, how clients submit instructions, how requests are reviewed, and when transactions are treated as confirmed.
03
Fees and settlement
Approved terms should set out applicable fees, settlement conditions, and how relevant charges are communicated to clients.
04
Responsibilities and changes
Approved terms should describe the responsibilities of clients and SACHEL, how changes to the service are communicated, and the process for resolving concerns.